Hotel Novotel di Santiago

There was a disjoint between the restaurant and hotel. System needs improvement. No wardrobe in room surprised me. Good beds. Room in average condition. It took 25 minutes to check out (no waiting that’s simply the time it took for what should have been a simple admin procedure). People are very nice they just need improved operating processes.

Modern hotel in excellent location in Providencia, within walking distance of Costanera mall and plenty of cafes and restaurants. Comfortable, clean and functional. The only con is that the mini fridge didn’t work, but other than that, all good

酒店早餐難得的豐富，就是omellete沒有蔬菜。但居然有枸杞和各種果乾，煎蛋也很nice。靠東邊的房間可以看到雪山，雖然對面的樓擋住了一點，但總體服務很棒。跟前台溝通，還延遲到了兩點退房。可以寄存行李，就是離機場有點遠，打車用了兩百多軟妹幣。