Hong Bin Bungalow Phu Quoc

Accomodation not too far from the main street. Nice staff. Good view. There are too many stairs to get to your room, food was not so good. Refrigerator was dirty. Bathroom was clean

1. Good location 2. Comfy room and quiet surroundings 3. Helpful and friendly staff

For the first night I booked a single standard room. The room is spacious and clean, but the bed was TERRIBLE. Im travelling for 6 months and this bed was in the worst condition I ever had. You literally sleep on the spirals. I went to the reception to say something about it. She replied to me: many people sleep in this room but they don't complain like you. Giving me the feeling im sort of a diva. Overall not a really friendly receptioniste.I felt burdened asking her a question. I asked to rent a motorbike with a phone holder (because I need this for Google Maps, otherwise I get lost 😅). Hotel charges you 150.000 VND. Five minutes later a motorbike without phone holder arrived. Again I was given the look of complaining once I said I really want a motorbike with phone holder. I went to a rental place just 6 minutes away from the resort. Super friendly guy, good motorbikes (with phone holders) and only charge you 120.000 VND. My second night I got offered a nice room next to the swimmingpool. The matrass was not as bad as the first one, but VERY hard. Havent had a good sleep since my arrival at the resort. The beds really are a problem here, too bad, because the resort itself is nice! Good value for the money. In terms of the swimmingpool. Its a nice and clean swimmingpool, but Vietnamese family swimming and making noises till late. Since my room was next to the swimmingpool, very disturbing there is no one in the resort taking care of this. Overall: nice resort, good location, clean, but noisy around the swimmingpool (if you have some bad luck with the guests like I did) and terrible beds. I changed my stay since I want to catch some sleep so Im able to explore the island!

Service is good, personnel is very helpful. The facility can be improved.

It was very kind place!

The hotel was clean and modern, with friendly staff and excellent amenities. The room was spacious and comfortable, with a beautiful view of the city. The location was convenient, close to restaurants and attractions. Overall, a great stay and would highly recommend this hotel to others.