Hako Hotel Mount Austin

Check-in staff is friendly and process is a breeze. You'll need to provide RM50 cash deposit upon check-in and will get it back upon check-out. Hotel's guests can also leave their bags with the hotel for security as they go for an extended day out after check-out. The queen room with window was relatively clean upon checking in. Window faces the roofs of the adjacent shophouses - nothing much to see. Didn't like that the sink is outside the toilet and no bar soap for washing hands is provided. Mould can be found around the toilet on tiles with a mild smell but tolerable. As a deep sleeper, hotel soundproofing is considered bad. The singing from the bottom karaoke didn't even stop until 4:45am on a Monday morning. The singing travels just soft enough to still have you guess what song is being played. You can even hear the next door plugging their electronics against the wall and people's conversations outside the room's door. Mattress and pillows are clean and soft, however not comfortable to sleep on but this ultimately is just personal preference. The hotel occupies the top 3 floors of the building while restaurants and karaoke are on the bottom floors. Lots of trending eateries around the area - short walk away.

We stayed at the hotel for one night. The staff is friendly and helpful. The hotel is near restaurants and eateries. There are massage and wellness spas within walking distance too. Great, no-frills place to stay over when staying over at Mount Austin.

Stayed at Hako Hotel for 2D1N, Receptionist unfriendly. Room still alright, however maintenance is not there. Can tell that the room is starting to ware out. Parking extremely hard as well as beware of double park. Might block your car from exiting. Just that this hotel is located in the heart of mount austin.